As you know QuickBooks application is financial Accounting software & just like any other application or software, you may encounter some technical problems while using QuickBooks. ‘QuickBooks Unable To Display Accountant’s Changes’ is one of those technical issues that are experienced by some of the QB users.

When this error occurs you might see the following error message on your computer screen:

“Quickbooks is unable to display the accountant’s changes, please contact Intuit technical support for more help

Here in this informative article, we are going to let you know the cause behind it & also the error solution. In case, after reading this article if you still require assistance to troubleshoot this problem or any other QB issue. You can get in touch with us at QuickBooks Error Support team.

Possible Reasons QuickBooks is Unable To Display Accountant’s Changes

QuickBooks financial accounting & bookkeeping software is a very simple and versatile tool to share a copy of the data between the business owner & accountant as compared to others. Perhaps occasionally you might see one of the errors as shown below:-

  • Error in sending files to the accountant.
  • Error to display accountant’s changes.
QuickBooks Accountant Change Failed - Screenshot
QuickBooks Accountant Change Failed – Screenshot

Signs & Symptoms

Check out some of the possible signs that might appear:-

  • QuickBooks software needs to be updated.
  • QuickBooks file is larger.
  • Slow/sluggish internet connection.
  • The browser setting may be interfering with the upload.
  • Damage QB Company files.

Solutions to Unable to Display Accountant’s Changes in QuickBooks

Now, we will briefly discuss with you how to resolve this problem effectively. There are multiple solutions for this issue, you can pursue any of them to troubleshoot it. After this, if you necessitate more assistance then, contact us at our QuickBooks premier support team.

Solution 1: Clear your browser history

  • Open your Firefox web browser.
  • Click on the “Menu” button and select the “Options” tab.
  • After that choose the “Privacy panel“.
  • Now set firefox will to “Use custom settings” for history, in the history area.
  • After that check the box to clear the web history when the Firefox browser shut down.
  • Click on the “Settings” tab.
  • In the Settings for “Clearing History” window, click on a checkmark next to the “Cache” option.
  • Finally, click on “OK“.

Solution 2: Remove special characters in the Chart of Accounts

  1. First, update the QuickBooks to the latest released version (Currently the latest version is “QuickBooks Desktop 2019“).
  2. From “Internet Explorer”, delete/eradicate all of the temporary internet files.
  3. Later, eliminate the special characters from the account’s chart.
    • Special characters such as (<, >, ‘, “).
    • Steps to edit accounts in the account’s chart.
      • Go to the ‘List’ menu, hit the “Chart of Accounts” tab.
      • Then, perform right-click on the ‘Account’ section, and choose the “Edit Account” option.
      • Later, make the required changes & click on the “Save” tab and ten, “Close” tab.
  4. Re-transform the accountant transfer file (.QBX) & re-type the accountant changes.
    • Open/access the original .QBX file again to create a new.QBA File.
      • First, reopen the “File” menu and then hit the “Open and Restore Company” tab.
      • After that, choose to Convert an Accountant’s Copy Transfer File and then click Next.
      • Select the .QBX format file and then hit the “Open” icon.
      • Pick the location where you would like to save the file.
      • NOTE: Select a location that is local & different from the location of the original .QBA file.
  5. Re-enter the alteration to the new Accountant’s Copy (.QBA).
  6. Finally, Export the Accountant’s Changes.


Hopefully, this informative article would be useful for you to be aware of the ‘QuickBooks Unable To Display Accountant’s Changes’ issue in a better way. In case, you need instant help with any problem associated with QuickBooks – you can directly make a call to our Intuit Certified ProAdvisors at our QuickBooks enterprise Support team. Our team is available 24*7 for you.


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