Learn all about QuickBooks Install Diagnostic Tool and its uses

Quickbooks is an ideal accounting software for accounting, bookkeeping, tracking savings and expenses, sending payroll, and making online transactions. Being software, it encounters a variety of technical glitches. therefore, intuit keeps on bringing new features and diagnostic tools in order to deal with such technical glitches as well as the fast and smooth functioning of QuickBooks. It is mainly used for diagnosing & repairing the technical glitches that occur during the QB installation process. In this blog, you will learn How to use QuickBooks Install Diagnostic Tool.

As you know that the QuickBooks Desktop requires several Microsoft components for the accurate implementation of the application. However, you can’t efficiently manage the business without proper QuickBooks functioning. Perhaps, it is possible that if any one of the elements/items is absent, missing, damaged, or not running properly, it will affect the QB software as well as a business operation.

You might also see: Reinstall QuickBooks for Windows Using Clean Install tool

What is QuickBooks Install Diagnostic Tool?

Download QuickBooks Installation Diagnostic Tool - Screenshot

QuickBooks Install Diagnostic Tool is a tool provided by Intuit, the maker of QuickBooks accounting software, to help users diagnose and fix common installation errors that may occur when installing or updating QuickBooks on their computers. The tool can be used to fix a range of issues, such as QuickBooks Desktop installation errors, network issues, and problems with the .NET Framework, MSXML, and C++ components that QuickBooks relies on. The QuickBooks Install Diagnostic Tool is designed to automatically identify and fix any issues that may be preventing QuickBooks from being installed or updated properly, thus saving users time and effort in resolving the issue themselves.

See Also: How to Resolve QuickBooks Error Code 1706?

What is QuickBooks Desktop Installation Errors?

The errors listed below may happen if your Operating System is damaged or one of the core Microsoft elements that QuickBooks uses is unstable or not functioning properly.

Download, install, and run the QuickBooks Install Diagnostic Tool (QBInstall Tool) to fix a wide range of QuickBooks errors that you may obtain when installing QuickBooks Desktop such as:

How does QuickBooks Install Diagnostic (QBInstall) Tool function?


The QuickBooks Install Diagnostic Tool works by scanning your computer for issues that may be preventing QuickBooks from installing or functioning properly. Once it identifies the problem, it will automatically try to fix it. Here is a brief overview of how the tool works:

  1. Download the tool: You can download the QuickBooks Install Diagnostic Tool from the Intuit website.
  2. Run the tool: Double-click the downloaded file to run the tool. It will automatically detect and diagnose any installation errors.
  3. Diagnose issues: The tool will perform a series of tests to diagnose any issues that may be preventing QuickBooks from installing or running correctly. This includes checking for issues with the .NET Framework, MSXML, and C++ components.
  4. Repair issues: If any issues are detected, the tool will automatically repair them. This may involve reinstalling or repairing components that are necessary for QuickBooks to function.
  5. Restart your computer: After the tool completes its diagnostic and repair processes, it will prompt you to restart your computer to ensure the changes take effect.
  6. Verify the issue is resolved: Once your computer restarts, you can check if QuickBooks is now functioning properly. If the issue persists, you may need to run the QuickBooks Install Diagnostic Tool again or contact QuickBooks support for further assistance.

Also read: What is QuickBooks File Doctor Tool?

How to Solve Installation Errors using QBinstall diagnostic tool?

Diagnose Connection Tab

  • This tab helps to test the PC and try to set up the company data file that is accessible from a computer device whether you configured it for a single user or for a multi-user mode.

Firewall Status

  • This firewall status area shows all basic instructions that are all about firewalls.

Test your connectivity

  • Test connectivity describes the area that lets to check all your workstation connectivity.
How to test your connectivity?
  • Firstly click on the button just next to the Company file main field, where you want to locate your company file.
  • Use a Linux system only if the network setup is good. It is an alternate section mode. To perform the action, you need to change the hosting server and check the dialog box.

Steps to Fix Microsoft .NET, MSXML, and C++ Issues with QuickBooks Diagnostic Tool

Below are the quick methods to solve QB Desktop Installation Errors.

Solution 1: Using QuickBooks Diagnostic Tool

  • First of all, download the QB Install tool
  • Save the software setup files on the local desktop once the notification is prompted.
  • Close all the running programs that are running on your system.
  • Now run the program by pressing double-clicking on the QB Install_tool_v2.exe. file.
  • Once the diagnosis process gets complete you need to reboot your computer system. (Note: Ensure that the proper update of the component is successful)

Important: Make it sure that the connectivity of the Internet connection is strong and stable because the installation process involves downloading sometimes. Slow internet connectivity can affect the downloading process of the QBinstall tool.

You may also Also: How to resolve QuickBooks error code 1311?

Solution 2: Perform the Windows Update

Windows Update Screen - Screenshot
  • Perform the Windows update after installing & finding some missing updates pertaining to the .NET Framework, MSXML & C++.
  • If in case these components are outdated, QuickBooks will not able to install correctly. Update your windows or their component to the latest release.

Solution 3: Re-install the QuickBooks Software in a Selective Startup Mode

Install QuickBooks in Selective Startup - Screenshot

Follow the steps to understand how to Reinstall the QuickBooks in a selective startup mode:

  • Press Ctrl + R keys on your keyboard to open the Run dialog box.
  • After that type msconfig and click the OK button.
  • Under the General tab, select the Selective startup option, and then select load system services or load startup items.
  • Click on the Services tab.
  • After that select hide all MS and click it to disable all.
  • Now click it clear to hide all MS services in the given checkbox.
  • Check mark on the list of services and then ensures whether you are Window Installer, checkbox if it is selected. If not, Click to select the heading and then click on the OK button.
  • Restart the system configuration window and then restart your PC.
  • Once the system restarted reinstall QuickBooks by using a clean installation process.

When the installation process is completed, now follow the steps to make it restore to its normal configuration.

  • On your keyboard, hold the Ctrl + R keys. This command will open the Run dialog box.
  • After that type msconfig and then Click the OK button.
  • Now go into the general tab and choose the Normal Startup option.
  • Click the OK button.
  • Finally, click to restart in the system configuration windows. This will restart your computer again.

Also see: How to Use Accounting tools in QuickBooks Desktop Enterprise

Final words..!

In case you are having difficulties in downloading the QuickBooks install diagnostic tool or facing problems while using this tool or you have any other type of queries, then get expert guidance by U.S based accounting professionals, CPA,s and industry best accountants that is accessible through various modes of services by email, voice call or remote support.

I hope you found this article informative and understand the complete concept of the QuickBooks install diagnostic tool & its functions. However, if still, installation-related problems persist or you are stuck somewhere then immediately contact QuickBooks help & support team.


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