QuickBooks accounting is software that assists the user to connect with his bank or his financial institutions. The user can view and download the online QuickBooks transactions. But while using QuickBooks the user experiences some error codes from time to time and it’s not too difficult to deal with these errors.
On the other hand, QuickBooks Error Code OLSU 1013 is an error that is a bit tricky even for those who have proper knowledge and experience to remove other QuickBooks error codes. But you don’t need to panic, you are at the right place to get the solution to this error. So in this article, we will discuss the QuickBooks Error Code OLSU 1013 and its causes, and its various solutions.
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What is QuickBooks Error OLSU Code 1013?
The QuickBooks error OLSU 1013 pops up while connecting to the bank or communicating with your banking institutions. This error could be due to an issue with the bank server o r unstable internet connection. When this error comes up, an error message displays on the screen of your system ‘an unexpected occurred. The branding and profile server could not be accessed. Click Cancel to discontinue setup and then try resetting the account for online services again. Error message number [OLSU1013].
If the problem persists, call QuickBooks support and provide the error message number given above.’ Before troubleshooting the QuickBooks Error Code OLSU 1013, you need to know the reasons behind this error so that the correction of this error could be made easy.
Factors behind the QuickBooks Error Code OLSU 1013
- Poor internet connection or a down server may give rise to the QuickBooks Error Code OLSU 1013.
- In case of entering incorrect login credentials.
- When there is an issue with the bank server.
- When there is an issue with the records in your company file or documents.
- An outdated version of QuickBooks desktop can cause the QuickBooks Error Code OLSU 1013.
Important points to be remembered
Here, you are required to ensure the following points before fixing the QuickBooks Error Code OLSU 1013:-
- Make sure that you are connected to the internet and firewall isn’t stopping or blocking the connection in QuickBooks.
- Check or verify the backup of your company file.
- Match all the pending download transactions and there should be a pending alert. You might log in to the bank website outside the QuickBooks software application.
- Also verify, if you get the error in the bank feeds classic mode. If it does not exist, it means that the file from the bank is working well in classic mode.
- Log in to your bank account to ensure that the credentials are correct.
See Also: How to Fix QuickBooks Error Code 392?
How to Rectify QuickBooks Error Code OLSU 1013?
There are many ways to resolve the QuickBooks Error Code OLSU 1013. If any of them doesn’t work then, you can try another one:-
Method 1: refreshing the connection with the bank
Turn off online banking on inactive bank accounts then, continue with the following sets of steps to refresh the connection with the bank
- First of all, you are required to Verify all the inactive bank accounts.
- And then, go to Company File and Select Chart of Accounts.
- Followed by selecting the include inactive box.
- Now spot the inactive account with the lightning bolt.
Note: – While setting up, press and hold the Ctrl key each time to select a tab. This will refresh the connection with the bank.
Also read: How to Fix QuickBooks Error Code 6147, 0?
Method 2: Deactivate the Accounts Which have the Online Services.
- The first step is to check the Include Inactive option present at the bottom of the Chart of Accounts.
- Thereafter, you are required to Deactivate the bank feeds for an inactive account.
- After doing this, Close and Open the file again.
- At last, set up every account for the bank feeds.
Method 3: Create and Merge the Account
- First of all, right-click on the accounts having issues and then, select Edit Account.
- Thereafter highlight the Account Name and hit click on Copy.
- Next, add an Asterisk (*) at the end of the account name.
- Then click on the Bank Feed Setting tab and select Deactivate the Online Services option.
- Now click on Save and Close options.
- After that, click on Chart of Account and Create a new account.
- Now, paste the account name by eliminating the Asterisk.
- You need to Close the file Open it again and then click on the Chart of Accounts with Asterisk.
- Click on the account and then on the Edit option.
- Remove the asterisk and hit click on Save and Close option.
- On appearing warning message, hit click on the Yes option.
- Then, click on Setup an Account for the bank feeds.
- At last, Download the Transaction to the newly merged accounts.
You may like: How to Fix QuickBooks Desktop OL & OLSU Bank Feed Errors?
Conclusion
We hope that you must have successfully fixed the QuickBooks Error Code OLSU 1013 using the solution given above. If you have any queries regarding this error then, contact us, and we will give you another best solution to resolve this error.
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