QuickBooks error code OL 393 is one of them that occur while downloading transaction in the software that demands immediate resolution. If you are also spotting the same error, don’t worry we will suggest you several solutions to get rid of this error. First of all, you should know the nature of this error.
There is no doubt that QuickBooks accounting software has made its permanent place in the accounting sector. QuickBooks performs all kinds of financial tasks and has made online banking possible that resulting in saving time and lessening human efforts. This is the favorite software of bookkeepers, accountants, small and mid-sized businesses, financial institutions, etc. but we can also not deny the fact that it is packed with a lot of error codes. These errors might pop up while performing any tasks on a QuickBooks desktop but these errors can be resolved using simple sets of steps.
Read More: How to Fix QuickBooks Error Code OL 222?
What is QuickBooks Error Code OL-393?
QuickBooks error OL 393 is a banking error that is reported when you attempt to connect with your online banking or download the transactions in QuickBooks. This error is the result of a temporary outage of the bank server or when the company file has data integrity issues. You are suggested to fix this error as soon as possible. To remove this error, read this article till the end.
What Leads to QuickBooks error OL 393?
- When the bank’s website or server is under maintenance, this error can be seen easily.
- If QuickBooks requires to be updated.
- Incorrect sign-in credentials may give rise to this error.
- If you try to swap an old account with the new one without registering with your bank, this can be another reason for the QuickBooks error code OL 393.
- When the company file has data integrity issues.
How to Eliminate QuickBooks Error OL 393?
Now, it’s time to resolve the issue after being familiar with the nature and causes of QuickBooks error code OL 393. Here, we are suggesting various rectification methods so that if any of them is unable to fix the error, you could try another one.
Method 1: Create a New Company Test File
- First of all, open the QuickBooks desktop and move to the File Menu. After that, you have to select New Company.
- Now, click on the Start Setup option and then hit the Skip tab.
- Now, you are required to enter the on-screen information and then hit the Create Company tab. It will take some time to create a new company test file.
- Once it is done, hit the Start Working option.
- And finally, you are required to add your bank account to the test file.
Read this also: How to Fix QuickBooks Error Code 7149?
Method 2: Refresh QuickBooks Connection with the Bank
- Firstly, open QuickBooks and move to List Menu in QuickBooks
- Thereafter, select the Chart of Accounts option and then select the preferred account you want to deactivate.
- Now, select the Edit Account option.
- After that, select Deactivate All Online Services from the Bank Feed Setting tab and then hit OK for the confirmation of your selection.
- Now, hit the Save & Close tab to end the process.
- At last, turn the Feeds on and also check if the issue has been solved.
Method 3: Run Verify and Rebuild Data Utility
Run Verify Data Utility
- First of all, open the QuickBooks desktop and move to the File Menu.
- Thereafter, select the Utility option and then click on the Verify Data Utility tab.
- Now, hit OK to close all the opened windows
- If QuickBooks doesn’t spot any issue with your data, click on the OK tab and if it finds any sort of issue with your data, hit the Rebuild tab
Run Rebuild Data Utility
- First of all, open the QuickBooks desktop and move to the File Menu.
- Thereafter, select the Utility option and then click on the Rebuild Data Utility tab.
- After that, click on the OK tab and then hit the Save option to create a backup
- After completing the rebuild, you have to click on the View Results option.
- At last, check if the issue has been solved or not.
You might also like: How to Fix QuickBooks Error Code 140014?
Conclusion
We hope that after implementing the above-mentioned rectification methods; you can fix QuickBooks error code OL 393 successfully. If you are still spotting the same error, you need to connect with our QuickBooks expert team immediately. We will surely assist you to get rid of this error.
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