Here is how you can fix QuickBooks Error 16638 85757

Did you just receive QuickBooks Error 16638 85757? It’s a common error especially if you are using an older version of QuickBooks. This error mostly pops up when you try to open a company file that has been corrupt or damaged. You may also receive this unexpected error while login to online banking. It’s easy to spot this error as Error 16638 85757 shows up on your screen. If you are wondering how you can get read of this error, read on this blog post. However, you can take help from our QuickBooks error support team to save your previous time and efforts.

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What causes QuickBooks Error 16638 85757?

One or more of the following reasons may trigger QuickBooks Error 16638 85757:

  • QuickBooks company file is corrupt or damaged
  • You are trying to access the company file on a network instead of a local drive on your computer
  • QuickBooks Desktop is unable to access the company file while using online banking

Troubleshooting QuickBooks Error 16638 85757

The QuickBooks Error 16638 85757 only appears in older versions of QuickBooks thus, if possible, you can switch to the latest versions of QuickBooks and avoid this unexpected error for good. If upgrading to the latest version of QuickBooks isn’t possible immediately, you can try the following troubleshooting steps:

  • Try reopening the company file (.qbw), on which the error is generated, again
  • Go back and check the path of the company file
  • Verify if QuickBooks file path is the same as the company file location provided on the Product Information Screen
How to update quickbooks - Product information (Screenshot)
  • To open the Product Information Screen, open QuickBooks and press F2 key on your keyboard
  • Open and review Production Information and verify the path of the QuickBooks company file

Important: In case your company file is stored on a network drive of your system, follow the given steps:

  • Open the folder where your company file is located on the network drive
  • Copy (Ctrl+V) keys your company file
  • Paste (Ctrl+V) keys the file on any local drive
  • Repair your online banking function that may have generated the error before
  • If you receive the same error again, it denotes that your company file (.qbw) is damaged

Why and how do you verify QuickBooks company file on QuickBooks?

The verify and rebuild utility in QuickBooks can help you identify and fix damages in QuickBooks company files. You should verify your company files frequently to keep from receiving errors related to QuickBooks files. The following are the steps to verify QuickBooks files:

  • Open your QuickBooks desktop
  • Go to the main menu and click File > Utilities > Verify Data
Verify hosting data
  • Select verify option and the verification process will start
  • In case the process shows no issues then the current window will itself get closed
  • Click on any message that you receive
  • In case the process finds some issues, you will receive a warning message which will elaborate on the issue and offer steps to fix the issue
  • Now perform the Rebuild Data feature for resolving the issue found in the process. Let’s assume the error still persists then chances are that your entire database has got corrupted
Verify and Rebuild Data in QuickBooks Desktop - Screenshot

Read Also: How to speed up QuickBooks to improve performance?

In the above case, you would need the assistance of a professional. You can call our 24×7 QuickBooks premier support number and seek an expert’s advice.


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