Learn These DIY solutions to fix QuickBooks Display issues on your Own

QuickBooks assists tens of millions of business owners around the globe to meet their goals. It’s fast and easy to use. The software’s competency and overall user experience, however, is at the best when the proper display of QB is accessible. For many reasons, users may sometimes face system issues regarding ‘high-resolution‘ graphic displays (1920*2000 screen resolution or more).

Early signs of Display Issues in QuickBooks

  • Transaction form doesn’t fit the computer screen
  • Sizing icon at the top right corner of the screen does not reflect
  • A field overwrites and hides its label
  • Buttons are missing
  • Huge fonts
  • Home page is blank
  • Screen becomes unclear when you maximize or minimize it

Reasons behind the QuickBooks Display Issues

QuickBooks accounting software is designed for Dot per Inch – the default windows setting of smaller (less than 100%) DPI value. Systems with superior resolution display include 125 to 150% DPI Settings and therefore sometimes cause QuickBooks Display issues.

Troubleshooting of QuickBooks Display Issues

Solution 1: Modify QuickBooks DPI settings

  • Right-click on ‘QuickBooks icon‘ on the desktop and click on ‘Properties
  • Click on the ‘Compatibility tab‘ and then select ‘display scaling on higher DPI setting’.
  • Click ‘Apply‘ and ‘OK‘ button.
  • Open QuickBooks and check ‘Display issue‘ is fixed.

Solution 2: Modify Desktop view preference

  • Open ‘company file
  • Go to ‘Edit‘ menu
  • Select ‘Preferences‘, click Desktop view, and then ‘my preferences’
  • Change view from Multiple Windows to One.

Solution 3: Modify Windows DPI settings

Changing DPI settings is important as QuickBooks accounting software is designed to function with the Windows DPI’s Default settings. Therefore, if you do not use Default values, it may face issues.

Windows 7
  • Right-click on Desktop and select ‘Screen
  • Choose display settings and click make text and items larger.
  • You can also select the option next to ‘smaller-100%
  • Save changes (CTRL+S keys) and reboot the system for the change to take effect
Windows 8/8.1
  • Right-click on Desktop and select ‘Screen
  • At the bottom of Display settings, select ‘Make text & other items bigger or smaller
  • Unmark ‘allow me to select one scaling level for my displays’
  • Drag the slider to smaller than 100% to make sure that the text and other items are of normal size
  • Save changes (CTRL+S keys) and reboot the system for the change to take effect
Windows 10
  • Click the ‘Start‘ button and go to ‘Control Panel
  • Press ‘Windows +X’ keys on the keyboard.
  • Select ‘Appearance and Personalization
  • Go to ‘change item size section’ and tap on ‘Set custom scaling
  • From the drop-down list, select 100%  and press ‘OK‘ (You can also drag the right/left to adjust the setting)
  • Click ‘Apply‘ and sign out for changes to take effect.

Solution 4: Modify the screen resolution setting of the computer

Windows 10:

  • Right-click anywhere on the desktop (except on icons)and select ‘Display‘ option
  • Select ‘Display‘ on the left pan and then select ‘Advanced display settings
  • Select ‘Display.’ In case there is more than one display attached to your PC, select ‘display you need to modify
  • Go to ‘Resolution section,’ and click screen resolution that should be at least ‘1024 x 768‘ or higher.
  • Click ‘Apply
  • Click ‘Keep the changes

Important: This process allows you precisely 15 seconds to keep the modifications or revert before the window goes back to its previous resolution. It’s recommended to keep the screen resolution of 1920×1080.

Windows 8, 8.1 and 7
  • Right-click anywhere on the Desktop (except on icons)and select ‘Display
  • Select ‘Screen’ settings.
  • Find the resolution drop-down menu and select a ‘resolution of 1024x 768‘ or higher as QuickBooks doesn’t work in the resolution setting of lesser than 1024×768.
  • Choose ‘OK‘.

We have enlisted four of the most useful solutions in this post to help you fix QuickBooks Display Issues. However, if the problem persists, you can speak to our QuickBooks premier support experts and resume your work within minutes.


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