QuickBooks is one of the most popular accounting software used all over the world, especially by small and medium businesses. This user-friendly software is great at tracking finances, managing sales, and helping with invoices. In fact, QuickBooks Desktop is packed with many features that have to enhance the productivity of organizations.

However QuickBooks Desktop often runs into trouble, after all, it is software. Often users complain that they are facing problems like QuickBooks Desktop doesn’t start or won’t open. Even though this problem can affect the business operation of an organization but it can be easily fixed with the help of a few technical steps given below.

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What Causes QuickBooks Desktop Doesn’t Start Error?

QuickBooks Desktop Doesn’t start due to various reasons and which are mentioned below.

  • Very long company name
  • Corrupted Hard disk
  • Improper installation of QuickBooks Desktop
  • Missing or damaged QBWUSER.INI file
  • Out-of-date operating system

Symptoms of QuickBooks Won’t Open error

  • The software freezes.
  • The QuickBooks company file doesn’t open.
  • Windows runs slowly
  • The computer hangs every now and then.
  • The computer responds very slowly to the mouse and keyboard

Important Note: When you click on QuickBooks icon many times (double clicking repeatedly), it can result in not responding or not working. It is better to wait for a while and give time to launch QuickBooks again. Don’t click too many times to send multiple requests.

How to Solve QuickBooks Desktop doesn’t start or won’t open errors?

This issue with QuickBooks can be easily solved and below are some of the solutions to this problem. However, if you want expert help to resolve these errors quickly then you can get in touch with our QuickBooks support team anytime.

Solution 1: Close the QBW32.exe process

  • The first thing to do is Right-Click on the “Windows taskbar” in the system and then select “Start Task Manager” option.
  • Now click on the “Process tab” and then click on “Image Name” header so as to arrange the processes alphabetically.
  • Then locate and select “EXE“.
  • Finally, click on “End Process” to close the “exe process
Close QBW32.exe process

Solution 2: Renaming the QBWUSER.ini. file

Rename the INI file in QuickBooks - Screenshot
  • Try accessing the folder where ini file is there and if you cannot trace it then enable hidden folders and file.
  • Once the folder is found then click on the “QBWUSER.ini.file” and then select “Rename” option.
  • After this type “Insert.old” in the last file name.
  • Now change the name of “ecml.file“. After renaming the file if QuickBooks works then the issue is solved.

See also: Steps to Fix Payroll Setup Unrecoverable error

Solution 3: Suppress QuickBooks Desktop Installation

  • First right-click on the QuickBooks Desktop icon.
  • Press on the “CTRL key” and then select “Open“. Hold the “Ctrl key” till you have opened the “No Company Open” window.
  • Now open QuickBooks Desktop.
suppress the quickbooks application

Solution 4: Repair QuickBooks Desktop Installation if done incorrectly

  • On your keyboard click on “Ctrl +Alt + Del
  • Now select the “Task Manager” option
  • After this click on the “Process tab
  • Right-Click on any of the “QuickBooks processes
  • After this click on “End Process“.
  • You will get a confirmation process and in that select “end all processes“.
Close all QuickBooks Processes - Screenshot

Solution 5: Create a new Windows Admin User

Create a new Windows Admin User - Screenshot
  • First click on the “Control Panel” and then navigate through it.
  • Double click on the “User Account” then “Manage User” and then to Click “Add“.
  • Once done enter the name as well as domain of the administrator and then click “Ok” button.
  • If using Windows 10 then select “Administrator“.
  • After this click on Finish which will direct to the ‘User Accounts’ dialogue box. Now Click “OK“.

Read Also: Resolve QuickBooks error: The Attempt to login with the username failed

Solution 6: Restart the Desktop

  • Open the “Start menu” in your computer.
  • Click on the “Power Button” and then select “Restart” option.
Reboot or restart the computer - Screenshot
  • Once restart is done open QuickBooks Desktop

Solution 7: Do a clean installation of QuickBooks

clean install tool in quickbooks - screenshot
  • First of all, you have to uninstall the QuickBooks software and after then reinstall the QuickBooks software using clean install and then rename the installation folders.

Hope this small article helps you to resolve this error. If you are looking for further help and QuickBooks Enterprise customer support then contact Intuit QuickBooks Error Support to get instant solution from U.S based best accounting experts.


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