QuickBooks is accounting software that faces a lot of errors and problems and one such problem is the multi-store exchange issue in pos. This error causes delay or non-delivery of the mailbags that are pending. Due to this problem, a series of errors can occur with QuickBooks when one tries to run a multi store exchange issue in POS. The following are the errors that can occur:

  • Error Code 175135: When you find yourself unable to store an exchange file.
  • Error Code 193: When the primary key for dept keywords is not unique.
  • Error Code 175305: If you encounter errors, click on ‘VIEW LOG’ to get the details about the error.
  • Error Code 175411: When you mistakenly enter the number that has been used by any other store
  • Error Code 175414: When you try to copy a file and detect this error.
  • File s0X#####.qbt (Error Code:2): The store exchange password you enter does not match the password in preferences.
  • When you find that no files are to be processed, choose to exit the software.

Causes of these Errors in multi store exchange issue in pos

The common causes of these errors in-store exchange:

As a user, you won’t be able to receive the mailbags during a store exchange in QuickBooks POS and this may be because of any of the following reasons:

  • There is no proper set-up of the Multi-store preferences.
  • The .QBT has been damaged.
  • The Windows you are using is facing compatibility issues.
  • You are not logged into Microsoft Windows as an administrator.
  • The store exchange password available in the Remote Store is not matching the password at Headquarters.
  • You attempt to process in a mailbag from one Headquarters file to another file.
  • There is another store configured using the license number.

Now, it’s time to resolve the errors that you face during multi-store exchange issues in QuickBooks POS.

Multi-Store exchange issues in QuickBooks Point Of Sale

If the file is received through an email attachment, open the file with the .qbt extension and save it to the desktop.

Fixing QuickBooks Error Code 175135

  • Click on ‘Stores‘ and then, choose ‘Receive Files‘.
  • Hit a click on ‘Browse for Files‘, find and open the mailbag.
  • Click on ‘Close‘.
  • Follow all the general troubleshooting steps for store exchange.

Solving Error Code 175414

When you face this error, you can follow the below steps to resolve it:

  • Firstly close the Point of sale POS system.
  • Right-click on the POS icon and select Run as administrator.
  • Run the ‘store exchange‘.

You also need to ensure that if you are facing this error in the remote store, then you can follow different steps for different versions of Windows which are as below:

Version 10:

  • Make sure that your internet connection is working properly.
  • Click to open the web browser outside of POS and try to access a web page.
  • If you find that there is no connection, then reboot the routers and retry to access the web page.
  • Now, you can try to send the mailbag again.

Version 9 & Older:

  • Ensure that the internet is working properly.
  • Choose File> Preferences > Company.
  • After that, chose Communication Setup in the left pane.
  • Click to set up the internet connection.
  • Hit a click to use the computer’s internet connection settings.
  • Click on Next and then, Done to finish.
  • Now, save and try to send the mailbag again.

Fixation of QuickBooks Error 193

To fix QuickBooks error code 193, you may need to delete the list containing this error.

When you find this error, you can follow the below steps:

  • Select Customers > Customer List.
  • Click on any one of the computers at a time.
  • Click on Delete until the list is empty.

Note: Send a mailbag to Headquarters and then receive it.

When you have more customers click:

  • Version 10 and 2013: Click on the first customer in the list and press Shift. After that, click on the last customer in the list.
  • Version 9: Press the Ctrl + A keys in order to select the entire thing.

When you see this error in Headquarters, you can follow the below steps:

  • Select File > Utilities > Resend Files.
  • Click to resend.
  • Receive the resend mailbag at the remote store.

When you follow all the above steps, then you can try and if you find the same error, then you need to create a new Remote store file and resend the mailbag from the Headquarters to the Remote store.

Resolving QuickBooks Error Code 175411:

When you configure the other store using the license number, this error may occur and you can follow the below steps to fix this:

  • Reset to default.
  • Select File > Company > Preference
  • On the top of the window, there will be a button. Click on I Want to and reset to the default setting.
  • Select Store Exchange preference and enter a unique license code for each remote store.
  • Then, click save.
  • Check each preference to ensure that the resetting preferences reflect all your needs. You can change them as required and save your changes.

QuickBooks Error Code 175305 & Troubleshooting

This error is displayed in the Sending Files dialog and when a processing error occurs:

  • Make sure that you have logged into Windows as a System Administrator.
  • Click OK on the error dialog window.
  • Click View Log and identify all the errors listed.
  • Search QuickBooks for the additional errors and if you find that no one is listed, then you can continue to the Next step.
  • Verify whether the file qbpos.exe has been added.

Fix Error – Store Exchange password does not match the password in preferences. File s0X#####.qbt (Error code:2)

  • It occurs when the store exchange password in the exchange file and the password entered in the store exchange preferences do not match.
  • Enter the same password in the store exchange preferences for all stores to fix it. After this run the Store Exchange again.

Fix Error – “No files waiting to be processed, select close to exit”

Firstly you need to verify whether the mailbag you are trying to receive is from a remote store or not. From the activity log, please ensure that the mailbag you are trying to process does not start with the letter HQ.

If it does, then follow these steps as below:

  • From the Remote Store company file, select the Edit option
  • Go to the Preferences tab
  • Then go to Company.
  • Choose the Multi-store preference.
  • Click on Change to Remote Store.
  • Resend the mailbag from the remote store and try to process in again at Headquarters.
  • Now, configure firewall applications.

Final Words!

If any of these errors still occur, follow the general troubleshooting steps for store exchange. If you are not good in technical aspects or looking for instant support then you can contact the QuickBooks error support team directly. If this article resolved your error, you can begin working but if you have any queries, you can get in touch with our executives at our QuickBooks Help & Support.


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